Lifescripts: What to Say to Get What You Want in Lifes Toughest Situations by Mark Levine, Stephen M. Pollan

Lifescripts: What to Say to Get What You Want in Lifes Toughest Situations



Download Lifescripts: What to Say to Get What You Want in Lifes Toughest Situations




Lifescripts: What to Say to Get What You Want in Lifes Toughest Situations Mark Levine, Stephen M. Pollan
Language: English
Page: 481
Format: pdf
ISBN: 0471631019, 9780471631019
Publisher: Wiley

The bestselling guide to workplace success—now revised with more than 50 percent new material Asking your boss to stop micromanaging . . . terminating a subordinate . . . confronting a backstabbing peer . . . cold-calling a potential client . . . when confronted with situations like these, many people are at a loss for words—which is why New York Times bestselling authors Stephen Pollan and Mark Levine created Lifescripts. Using two-color flowcharts, they literally map out 110 difficult conversations, showing people exactly how to open a discussion, make the right responses—and reach the desired result. In this completely revised and updated edition, the authors have sharpened the workplace focus of the book, eliminating scripts dealing with family issues and adding more than 50 business-focused scripts that cover everything from confronting dishonesty to dealing with HR to closing a deal.

From the Back Cover

Excerpt from Lifescript #1: Asking for a Salary Increase

Icebreaker: I’d like to thank you for the opportunity you and the company have given me. I recognize that you’ve been very influential in my growth and advancement. However, I have a problem that I need your help with.

Pitch #1: What has happened is that I’ve been concentrating solely on my professional growth and haven’t been paying any attention to my stream of income . . .

Pitch #2: I think my salary no longer reflects my contribution to the company . . .

Pitch #3: I think my salary no longer matches my job responsibilities . . .

Whether you need to ask your boss to stop micromanaging, terminate a subordinate, confront a peer, or cold call a potential client, Lifescripts gives you the most effective approach–and the actual words–to use.

The bestselling guide to self-improvement and success, Lifescripts has been completely revised and updated, taking a sharp self-help focus and adding more than 50 scripts that help you prepare for difficult conversations both inside and outside the office. Each of the 109 Lifescripts gives you a plan that leads to the desired result regardless of the obstacles thrown in your path. You get an icebreaker opener, a pitch, an answer to every question, and a defense for every attack. You’ll also find strategic pointers on attitude, timing, preparation, and behavior.

From dealing with human resources to confronting a backstabber to closing a deal, Lifescripts provides a road map to navigate successfully through the most perplexing, problematic dialogues you may face in the course of your life.

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